North Highland Client Executive - Financial Services, AVP in Charlotte, North Carolina
CELEBRATE YOUR PERSONALITY AND TEAM SPIRIT. GROW THROUGH YOUR CHOICES. MAKE YOUR MARK. North Highland believes in unleashing potential together. It means we challenge thinking and build our clients’ capabilities so they are stronger for the long-term. It means we create and nurture an environment for our colleagues where sharing ideas isn’t just encouraged – it’s expected. And it means we give our skills, time, and passion to uplift our communities. We act, create, and build – not just talk. Does that sound like you? If so, let’s connect. Why North Highland? Our employee ownership model enables you to grow through your choices and build the firm. We’ll provide challenging opportunities to learn, and we’ll coach you as you grow personally and professionally. We offer an array of resources and training (both on- and off-the job) to help our people expand their knowledge, sharpen their skills and aim for the next level. At North Highland, you’re not a number. Our firm is large enough to scale up and tackle the most complex challenges, but small enough where we can each quickly make our mark for our clients. We started as three leaders gathered around a kitchen table. Entrepreneurial spirits are welcome here. Exciting work you will do:
Lead a team in development of target accounts through hands-on involvement in acquisition, growth, delivery quality, client satisfaction, risk management, profitability, and team effectiveness.
Build strong partnerships and authentic relationships with clients’ executive team, and manage the overall relationship.
Assess client risk and mitigate on an ongoing basis.
Lead business expansion by identifying and nurturing new engagement opportunities.
Develop compelling and targeted account strategies that drive new account acquisition.
Manage client investments and a portfolio of projects to meet or exceed margin forecasts.
Grow as a thought leader by developing your professional network through association memberships, speaking and writing engagements, and community activities.
What you will need:
10+ years of, professional services and/or staffing industry experience, current or tracking towards senior leadership or senior executive level.
10+ years of business development experience, with 5+ years of experience in a leadership role.
Demonstrated success leading new business development opportunities and selling solutions for existing and new Fortune 500 client accounts, including proposal development experience.
Experience with MSP/VMS, large complex procurement-led opportunities and developing and selling opportunities on SOWs.
The ability to identify out-of-the-box solutions and creatively solve complex technical/business problems.
Demonstrated success leading a geographically distributed team.
Experience running engagements, managing teams, and driving desired business outcomes throughout delivery, as well as the ability to pinpoint gaps and omissions.
A track record of leading large, complex consulting engagements with roles that involve building and fostering relationships with senior-level client executives.
An ability to authentically establish credibility, build consensus, and activate collaboration with clients and teammates.
Excellent interpersonal/communication skills.
A bachelor’s degree from an accredited college/university. A master’s degree and/or professional certificates are bonuses.
Applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, now or in the future, for this position.
Click HERE to apply
North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, performance improvement, technology and digital, and transformation. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, GA, with more than 3,000 consultants worldwide and 60+ offices around the globe. The firm is a member of Cordence Worldwide (www.cordenceworldwide.com), a global management consulting alliance. For more information, visit northhighland.com and connect with us on LinkedIn, Twitter and Facebook. North Highland is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.